Refund Policy

Summary of the Policy

1. Thank you for choosing Technolock at https://technolock.dev. We value your trust and are committed to providing high-quality products and services. However, please note that Technolock follows a strict no-refund policy for all purchases on our website. Once a transaction is completed, it is considered final.
2. This policy ensures transparency and consistency in our operations. Before completing a purchase, we encourage all customers to carefully review the details and specifications of the product or service to make an informed decision.

Customer Obligations

1. As a customer, you bear full responsibility for your purchasing decisions. To avoid potential issues:

• Review Before Purchase: Thoroughly examine all product or service descriptions, features, and terms before the transaction.
• Seek Clarification: Before purchasing, contact our support team at info@technolock.dev if you have any questions or concerns about the product or service.
• Maintain Transaction Records: For future reference, keep a copy of your transaction details, including receipts and payment confirmations.

Criteria for Refund Assessment

1. While our general policy does not allow refunds, we may consider exceptions under specific circumstances, including:

• Erroneous Payments: Accidental or duplicate payments made during the transaction process.
• Incorrect Payment Amount: Charges resulting from technical or clerical mistakes, leading to an incorrect payment amount.
• Payment Using Incorrect Details: Payments made with incorrect details resulting in a failed transaction, provided valid proof is submitted.
• Non-Delivery of Service or Product: Instances where a purchased product or service is not delivered as described due to factors under Technolock’s control.

2. Each refund request will be evaluated case-by-case to determine its validity.

Refund Application Process

1. If your situation qualifies under one of the exceptional circumstances outlined above, you can submit a formal refund request to our support team. To ensure timely processing, please include the following details in your request:

• Full Name: As used during the purchase.
• Email Address: The email address associated with the transaction.
• Transaction Date: The date the purchase was made.
• Transaction ID or Receipt: Proof of the transaction.
• Detailed Explanation: A clear and concise description of the issue and why you believe a refund is warranted.

2. Submit your request to info@technolock.dev.

Review and Decision

1. Upon receiving your refund request, our team will:

• Review Your Submission: Carefully assess the provided details, supporting documents, and the request’s circumstances.
• Evaluate Against Policy: Determine whether the request aligns with the criteria for refund consideration.
• Provide a Response: Respond to your refund request within 7 business days.

2. Refund decisions will be final and based on the information provided and our policies.

Contacting Us

For further questions or clarification about our Refund Policy, feel free to reach out to us:

• Email: info@technolock.dev
• Website: https://technolock.dev/contacts/

Policy Updates

1. This Refund Policy may be updated periodically to reflect changes in our practices or applicable regulations. Technolock reserves the right to modify this policy without prior notice. We recommend reviewing the policy regularly to stay informed of any updates.
2. By using Technolock’s services, you agree to the terms of this Refund Policy.